Privacy Policy

Last updated: 07 June 2026
Entity: ICARUC PTY LTD t/a Weldingmen Offroad (ABN 26 645 504 230)
Business address: Banksmeadow, Sydney NSW 2019
Contact: info@weldingmen.com.au · (02) 8033 0099

This Privacy Policy explains how Weldingmen Offroad ("we", "us", "our") collects, uses, discloses and protects your personal information. We are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Personal information we collect

We may collect the following categories of personal information:

  • Identity and contact information: your name, email, phone number, postal and billing addresses.
  • Vehicle information: make, model, year, cab type, configuration. Used to spec quotes and confirm product fitment.
  • Order and quote information: products purchased, quotes requested, build specifications, communications between you and our team.
  • Payment information: processed by our payment provider (Stripe and/or Shopify Payments). We do not store full card details.
  • Marketing preferences: opt-in status for our email communications.
  • Technical and analytics information: your IP address, browser type, device type, pages visited, time on site, referral source, and similar metadata, collected through cookies and analytics platforms.

2. How we collect it

We collect personal information directly from you when you:

  • Place an order or request a quote;
  • Contact us by email, phone or via a form on this site;
  • Subscribe to our marketing communications;
  • Use our website or interact with our content.

We may also collect information from third parties where lawful, including our payment processor, shipping partners, installer-network partners, and analytics providers.

3. How we use your information

We use personal information for the purposes for which it was collected, including:

  • Processing your orders and arranging delivery;
  • Preparing and providing quotes for tray and canopy builds;
  • Coordinating fitment with partner installers;
  • Communicating with you about your order, warranty, returns or enquiries;
  • Where you have opted in, sending you marketing communications (you can opt out at any time);
  • Improving our products, website and service;
  • Detecting and preventing fraud, security incidents and misuse;
  • Complying with our legal obligations, including tax, accounting and consumer-protection laws.

4. Disclosure of your information

We may disclose your personal information to:

  • Payment processors (Stripe, Shopify Payments) to process transactions;
  • Shipping and logistics providers to arrange delivery of your order;
  • Installer-network partners in your state, limited to the information needed to coordinate fitment;
  • Service providers (email, analytics, customer service tools) under written contracts requiring them to protect your information;
  • Government, regulators or law enforcement where required by law.

We do not sell your personal information.

5. Cookies and analytics

We use cookies and similar technologies to remember your cart and preferences, understand how customers use our site, and measure marketing effectiveness. We use Google Analytics 4 and similar industry-standard analytics platforms. Most browsers allow you to disable cookies; some features of the site will not function correctly without them.

6. International data transfer

Some of our service providers (including Shopify) may store or process your personal information outside Australia, including in the United States and Canada. Where we transfer your information overseas, we take reasonable steps to ensure it is protected to a standard equivalent to the APPs.

7. Data retention

We keep personal information only for as long as we need it for the purposes set out in this policy, or as required by law (typically 7 years for financial and tax records). After that, we will securely delete or de-identify your information.

8. Security

We use industry-standard security measures including HTTPS encryption, PCI-DSS-compliant payment processing, secure cloud infrastructure and access controls. No online system is perfectly secure. In the event of an eligible data breach that is likely to result in serious harm, we will notify you and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches scheme.

9. Your rights

Under the Privacy Act 1988 (Cth), you have the right to:

  • Request access to the personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of your information, subject to our legal record-keeping obligations;
  • Opt out of marketing communications at any time (every email contains an unsubscribe link);
  • Lodge a complaint with the OAIC at oaic.gov.au if you believe we have mishandled your information.

To exercise any of these rights, contact us at info@weldingmen.com.au. We will respond within 30 days.

10. Children

Our products and services are intended for customers aged 18 and over. We do not knowingly collect personal information from anyone under 18.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above will reflect the most recent change. Material changes will be notified via our website and, where appropriate, by email.

12. Contact

For any privacy questions, requests or complaints, contact:

ICARUC PTY LTD t/a Weldingmen Offroad
Banksmeadow, Sydney NSW 2019
Email: info@weldingmen.com.au
Phone: (02) 8033 0099